FAQ — answers to important questions
Here you will find key information about residence legalization, work, documents, offices and cooperation with Human Support.
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We selected the questions that most often appear during first consultations. The answers are general, because every case may require an individual analysis.
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Contact us01 How do I start working with Human Support? +
First contact us by phone or email and briefly describe your situation. After the initial analysis we will present possible solutions, the scope of support and the next steps.
02 Do you help with obtaining a residence card? +
Yes. We help with situation analysis, collecting documents, preparing the application and going through the next stages of the procedure.
03 Do you help with legalizing work for a foreigner? +
Yes. We support work permit matters, declarations, employment documents and combining legal employment with legal residence.
04 What documents are needed for a residence card? +
The scope of documents depends on the basis of stay, for example work, business activity, studies or family reunification. After analysing the case, we prepare an individual list of documents.
05 Can you check documents before they are submitted to the office? +
Yes. We can verify document completeness, the correctness of forms and indicate any missing elements before the application is filed.
06 Do you help after receiving a request from the office? +
Yes. We analyse the content of the request, explain what the office requires and help prepare the response and missing documents within the deadline.
07 Do you represent clients in offices? +
The scope of representation depends on the type of case and the power of attorney granted. We discuss the details individually during the consultation.
08 Do you help with permanent residence and long-term EU resident cases? +
Yes. We help assess whether the conditions are met, prepare the documentation and guide you through the procedure for permanent residence or long-term EU resident status.
09 Do you deal with document translations? +
Yes. We help organize regular and certified translations of documents required in office, employment and residence matters.
10 In which languages can I contact you? +
We serve clients in Polish, English and Ukrainian.
11 How long does a residence case take? +
The time depends on the type of procedure, the office and the completeness of the documents. We cannot guarantee the decision date, but we help reduce delays resulting from formal deficiencies.
12 Can I start the case if my current document is expiring soon? +
Yes, but it is worth contacting us as soon as possible. Timely submission of documents can be crucial for the legality of further stay.
13 Do you help people running a business? +
Yes. We support foreigners running or planning to start a business, especially in residence documents and formalities related to legal stay.
14 Can the consultation take place remotely? +
Yes. Many cases can be started by phone or online by sending scans of documents for analysis in advance.
15 Do you guarantee a positive office decision? +
We cannot guarantee a decision issued by an office. However, we can ensure a reliable preparation of the case, complete documentation and a proper response to official letters.
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